Looking for how to get a Skype Download?
On this page you’ll find out everything you need to know about Skype, from what Skype is, to how to install Skype, Skype help, and how to download and start using Skype to keep in touch with your friends and family.
We’ll help you get Skype installed whether you’re using Windows 7 or Windows 8 on a PC, Mavericks on a Mac, on an Android, iOS device or blackberry.
What is Skype?
Skype is a free way to make phone calls, video call or chat and message your friends and family from anywhere in the world, free of charge (as long as you’re connected to the internet). Most people have access to Skype and it’s a great way to keep in touch. It’s pretty easy to master too.
Have a look through the following topics to get your Skype account up and running.
How to Skype
1. Downloading Skype
Downloading Skype from Skype.com is really easy (it’s completely free for Skype to Skype calls and video calls, but there is an option to upgrade to a paid account if you want to make calls to mobiles or land lines). The file is about 20MB in size and the install file about 1MB.
- Skype for Mac – click here to be taken to the download page.
- Skype for Windows – click here to be taken to the download page.
- Skype for Linux – click here to be taken to the download page.
If you want to use the Skype desktop on Windows 8 or above, follow these simple steps:
- Make sure you’ve downloaded the latest version of Skype for Windows using the above link
- When the download appears in your browser, click “save”
- Select “run”
- Click “yes” to install
- Windows 8 will go to Desktop and Skype will open
- Simply sign in to get going.
2. Install Skype
Make sure you are connected to the internet, run the Skype install file.
3. Open Skype
Open Skype from your desktop (or in the Applications folder) by double clicking on the icon that looks like this:
When creating a Skype account, Skype will ask for some basic info including your account name (whatever you like as long as it’s available).
5. Create Skype contacts
- On a Mac – at the bottom of the Skype window, click the + button
- On a PC – above the contacts box you’ll see the outline of a head, click on it, then click the + sign) and “Add new contact”
To find the Skype names of your contacts, you will need to ask friends and family for their Skype ID or username, which you can enter in the search box, and wait for them to accept your invitation to connect. You won’t be able to call them until they have accepted your invitation (or vice versa).
You can search for Skype contacts by using their real name but you will often be overwhelmed by suggestions and might not find them! It’s easier to search for their Skype name (or Skype username) which is often different from their real name using the Skype Directory (see point 6).
You can see how to add Skype contacts in detail by watching this video:
6. Skype Directory – The built in Skype directory is where you can search for people by name, location or Email address. Click on Directory in the left hand corner, and enter the Skype ID, Skype username, name, location and/or email address of the person you want to find and search. For more information on the Skype Directory, check out this helpful video:
You can also try Skypeindex.com, a free and unofficial Skype directory app designed to show you who is online at the same time as you, so you can make new friends (and relationships) with Skype contacts who are online throughout the world.
7. Check if they’re online at the same time as you by seeing if there’s a green tick under (or beside) their name.
8. Choose how you want to talk to them – either by typing chat into the message bar (hit enter to send), or selecting ‘Call’ – if you want to have a video call, select ‘Video Call’ (both are green buttons).
Watch this short video clip to see how:
If you need to update Skype or upgrade Skype, the best thing you can do is reinstall the latest version by using the above ‘How to Skype’ instructions.
There isn’t a Skype support number or Skype contact number, because Skype customer service doesn’t exist in the usual way (unless you have a Premium account), but there are a variety of support options Skype provides for users through the following services:
Once you have set up your Skype account, you can access support via Live Chat instant messaging with the Skype customer services team.
How to Check your Skype Settings
If you’re unsure how to check your Skype settings, check out this video to see how:
How to Live Chat
1. Sign in with your Skype username and password
2. Choose a topic you need help with
3. Select your contact method
4. Click ‘Text chat support’
You will then be contacted by a live chat representative to talk you through any problems you’re having. The English version is available 24 hours a day.
A live chat representative will ask you to describe your problem, and do their best to talk you through possible solutions.
Did you know you can access Skype via over 2 million wifi hotspots worldwide? You only have to pay for the minutes you use on the hotspot.
Get the Skype WiFi app now:
For Mac OS: http://wifi.skype.com/getclient/osx
For Windows: http://wifi.skype.com/getclient/windows8
For iOS (Apple devices): http://wifi.skype.com/getclient/ios
For Android: http://wifi.skype.com/getclient/android
For Linux: http://wifi.skype.com/getclient/ubuntu_1204
Skype for Chromebook
Skype for Chromebook is not currently supported, but there are a few options for you to get a similar service using Google Hangouts, a free service which comes with your Chromebook.
To make a phone-call, follow these steps:
1. Click the search key
2. Select Hangouts
3. Choose “Add Telephone” and enter the number of the person you want to call, or for a video call choose “Add people to this video call” and enter the email address of who you want to call.
4. Select the Call button to be connected, or the blue submit button for video calls.
Tips on Using Skype
1. Skype Windows 7 and Skype Windows 8
If you’re a PC user, you can easily download Skype for Windows 7 and 8 via this link.
2. Skype Group Video Calls
Skype is great for making video calls to friends and family all over the world. You can read about this in more detail on our ‘Skype Video’ page but below is a quick video guide.
3. Sending Files and Photos
Using the Skype chat or messaging function is a great way to communicate with people or groups very easily (see this section), but it’s also great for quickly transferring files, photos and more. Watch this video to see how:
Now that you have all the knowledge you need to start using Skype, go and get the Skype download to get started right away.