skype for windows phone

Skype for Windows Phone 7 app Retired by Microsoft

Skype for Windows Phone 7’s app looks like it has been retired by Microsoft, which is bad news for the phone users. Back in June, Skype said that they plan to discontinue old versions of its Windows and Mac app “over the next few months,” but what Microsoft  didn’t say, is that some old platforms require these old versions, meaning Skype for Windows Phone users and other platform users are essentially being dropped.

On the Skype support page titled “Is Skype for Windows Phone 7 being discontinued?,”  yes appears to be the answer  and further states that it is “permanently retiring all Skype apps for Windows Phone 7.”  The apps themselves have now been removed.

They say that only the newer versions of Skype can give “enhanced quality to better reliability to improved security,” which we don’t doubt. Now Skype for Windows Phone 7 users can no longer use it on their phone. It simply won’t log in. The thing is, most users would have to buy a new phone just to use Skype because they can’t simply upgrade to Windows Phone 8 or Windows Phone 8.1.

If this has happened to you, then Microsoft recommends that you make sure you’re not still paying for something you don’t use. “If you have a subscription that you will no longer be able to use (that is, you don’t use Skype on your computer or another mobile platform), you will want to cancel it to avoid being billed in the future,” it advises. You can also contact customer support to see if you are eligible for a refund.

The following links may be useful to you.

How do I cancel my subscription?

How do I request a refund?

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